Company: PayPlans&Benefits, Inc (PP&B)
Description: Provider of integrated cloud-based payroll & HR services to mid-sized employers throughout the United States
Key Person: Douglas Snowman. President
In the diverse ecosystem of payroll & HR services that encompasses a multitude of organizations, PayPlans&Benefits Inc. (PP&B) offers a suite of innovative payroll & HR solutions that standout in this competitive arena. The firm’s major offerings integrate payroll processing, compliance & HR services into one sublimely simple and easy to use HRIS package. According to Douglas Snowman, President at PayPlans&Benefits, Inc. their emphasis is on better management of the compliance obligations in the payroll and HR landscape. He says, “We streamline these HR processes for our clients and since the payroll/HRIS is the central hub of information for any company—PP&B’s HR cloud assists clients greatly, ensuring accurate and timely reporting.”
While offering a truly integrated HR suite of services remains the cornerstone of PP&B’s mission, the payroll services also embed federal, state and local filing services and payroll tax withholdings.
Embracing the ever-increasing demand for cloud computing, PP&B’s integrated ‘HR cloud’ service empowers organizations with a comprehensive single-sign-on tool (SSO). The journey from managing job applicants, to on-boarding candidates, coupled with setting up a new employee into the payroll and enrolling in their benefits is a seamless and automated process. This results in much greater efficiency and elimination of errors. Even though the thrust nowadays is towards automation, Douglas stresses the fact that while technology is a great tool, these tools need to be supported by the human touch. “We are working hard to maximize technology, but it’s our certified HR professionals that make the biggest difference. We support the technology with a crackerjack team of HR professionals.”
While strongly advocating for technology solutions and supporting these solutions with world class service, Douglas stresses the need to customize PayPlans&Benefits Inc.’s offerings with their client’s needs & wants. A maxim that the firm strives to achieve is ‘Listen more, talk less’. PP&B combines a customized needs analysis for each client providing a baseline HR audit to determine the best recommendations for each and every client.
As an example, a large group of nursing homes was struggling with new CMS reporting requirements known as Payroll Based Journal (PBJ) reporting. This reporting to the Federal government was mandatory and onerous to say the least. Working closely with their client, PP&B was able to automate the PBJ reporting mandated by CMS and save their client considerable time & anguish. Not to mention, compliance was maintained while fees and penalties were avoided.
In addition to the payroll & HR services mentioned previously, PP&B’s services extend to the employee benefits areas as well. Their services include benefits communication, education and enrollment services during their client’s annual open enrollment periods. All of these processes are also conducted on the same integrated payroll/HRIS platform.
These services assist organizations in properly communicating the company’s employee benefit programs in a consistent and thorough manner ensuring that each employee is given a clear description of each benefit that is available to them, along with the opportunity to enroll. Douglas states: “As more employers are being forced to become creative in their efforts to contain escalating health insurance costs, the need to be able to communicate these solutions is critical in order to maintain happy employees. I’m referring specifically to the drastic increase we’re seeing in the usage of HSA’s and HRA’s. These tools represent great ways of containing costs for employers. But, the communication to employees regarding how these programs work is imperative to insure a successful implementation.”
In the coming years, PP&B plans to aggressively expand their payroll & HR services client base by working closely with insurance service providers such as AFLAC, Colonial Life & Allstate Benefits to name just a few.